Port incident

Users who belong to multiple organizations (member in one org and admin in another) are incorrectly seeing the Builder page in the member-only organization.

Resolved after 19 minutes, affecting Authentication and Authentication, on February 17, 2026.

identified Feb 17, 2026, 08:41 PM UTC

In the affected organization, users can see the Builder screen but cannot make edits. This issue is impacting users in the US and EU regions. Security: There is no security breach and no unauthorized editing is possible. We’ve identified a possible root cause and are starting to mitigate the issue.

Started
Feb 17, 2026, 08:41 PM UTC
Resolved
Feb 17, 2026, 09:00 PM UTC
Duration
19m
Detected by Pingoru
Feb 17, 2026, 08:41 PM UTC

Affected components

AuthenticationAuthentication

Update timeline

  1. identified Feb 17, 2026, 08:41 PM UTC

    In the affected organization, users can see the Builder screen but cannot make edits. This issue is impacting users in the US and EU regions. Security: There is no security breach and no unauthorized editing is possible. We’ve identified a possible root cause and are starting to mitigate the issue.

  2. resolved Feb 17, 2026, 09:00 PM UTC

    This incident has been resolved.

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