Resolved after 7 hours, affecting Web UI and Self-Service Actions, on February 25, 2026.
Another fix has been implemented, and we are seeing recovery signals. We continue to monitor the system until it performs full recovery
Affected components
Update timeline
- investigating Feb 25, 2026, 03:07 PM UTC
We're currently investigating an issue related to US general slowness
- investigating Feb 25, 2026, 03:51 PM UTC
We are seeing degraded performance in Self Service actions. We continue to investigate this issue.
- monitoring Feb 25, 2026, 04:40 PM UTC
A fix has been implemented, and we are monitoring the system to ensure resolution.
- investigating Feb 25, 2026, 05:19 PM UTC
The fix has lead to a partial recovery, and the team continues to investigate the issue. We will provide more updates as we have them.
- investigating Feb 25, 2026, 06:32 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 25, 2026, 06:52 PM UTC
The team has applied another fix, and the system is showing recovery. We are monitoring the system health to ensure resolution.
- investigating Feb 25, 2026, 08:02 PM UTC
We are still seeing errors and continue to investigate this issue. More updates will be provided as soon as they are available.
- monitoring Feb 25, 2026, 08:57 PM UTC
Another fix has been implemented, and we are seeing recovery signals. We continue to monitor the system until it performs full recovery
- resolved Feb 25, 2026, 10:08 PM UTC
This incident has been resolved.
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