pool.ntp.org incident

Database outage again!

Resolved after 8 hours 42 minutes, affecting Management Portal and Public website and 1 more, on July 5, 2025.

resolved Jul 05, 2025, 12:42 PM UTC

The cluster is stable (and has been reconfigured with many more resources which seemed to be one of the causes of the frequent crashes and eventual loss of sync).

Started
Jul 05, 2025, 04:00 AM UTC
Resolved
Jul 05, 2025, 12:42 PM UTC
Duration
8h 42m
Detected by Pingoru
Jul 05, 2025, 04:00 AM UTC

Affected components

Management PortalPublic websiteDNS updatesMonitoring System

Update timeline

  1. investigating Jul 05, 2025, 07:19 AM UTC

    The upgraded database is having a hard time, again!

  2. monitoring Jul 05, 2025, 09:15 AM UTC

    It's been recovered (since about an hour ago). More information at https://community.ntppool.org

  3. resolved Jul 05, 2025, 12:42 PM UTC

    The cluster is stable (and has been reconfigured with many more resources which seemed to be one of the causes of the frequent crashes and eventual loss of sync).

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