PolygonIO incident

Delayed Crypto Market Data

Resolved after 10 days 10 hours, affecting Market Data REST Endpoints and Market Data WebSocket Channels, on May 8, 2026.

monitoring May 08, 2026, 11:18 AM UTC

We are continuing to monitor for any further issues.

Started
May 08, 2026, 02:11 AM UTC
Resolved
May 18, 2026, 01:11 PM UTC
Duration
10d 10h
Detected by Pingoru
May 08, 2026, 02:11 AM UTC

Affected components

Market Data REST EndpointsMarket Data WebSocket Channels

Update timeline

  1. monitoring May 08, 2026, 02:11 AM UTC

    We've identified an issue causing delays and stale data across our crypto endpoints. One of our upstream crypto data providers, Coinbase, is currently experiencing an outage, which is impacting price updates for affected pairs. You can follow Coinbase's status here: https://status.coinbase.com/ We'll post another update once upstream service is restored or we have more to share.

  2. monitoring May 08, 2026, 11:18 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 18, 2026, 01:11 PM UTC

    This incident has been resolved.

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