PolygonIO incident

High Latency with the endpoint: /v3/reference/tickers

Resolved after 16 minutes, affecting Reference Data REST Endpoints, on January 21, 2026.

monitoring Jan 21, 2026, 05:21 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 21, 2026, 05:15 PM UTC
Resolved
Jan 21, 2026, 05:31 PM UTC
Duration
16m
Detected by Pingoru
Jan 21, 2026, 05:15 PM UTC

Affected components

Reference Data REST Endpoints

Update timeline

  1. investigating Jan 21, 2026, 05:15 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 21, 2026, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 05:31 PM UTC

    This incident has been resolved.

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