Is Poly down?

Last checked 3m ago
Current status
Poly is up

No new incidents. 1 long-running issue listed below.

  • Official status page: status.plcm.vc
  • Checked every 5 minutes
  • 11 components tracked

Poly is operational right now, apart from 1 long-running issue open since September 25, 2026. Last checked 3m ago.

Real-time Poly status, recent outages, and incident history: pulled directly from Poly's official status page at status.plcm.vc every 5 minutes. Pingoru tracks 11 Poly services and has captured 5 incidents in the last 90 days (97.83% uptime). Get email, Slack, Discord, or webhook alerts the moment Poly reports a new incident, free for 3 monitors, no credit card.

Users who monitor Poly also follow these Video services: Vimeo GoToMeeting WeVideo Twitch Plex Vonage API Sinch Frame.io Streamlabs Airtame View all 8,000+ providers
Poly uptime 97.83% uptime · past 90 days
Mon Wed Fri
AugSepOctNov
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 1d
    Started Sep 15, 2026, 01:27 PM UTC · Resolved Sep 16, 2026, 01:41 PM UTC
    Poly Lens
    Timeline · 3 updates
    • investigating · Sep 15, 2026, 01:27 PM UTC

      We are currently investigating this issue.

    • investigating · Sep 15, 2026, 09:24 PM UTC

      A fix is in place and we are monitoring.

    • resolved · Sep 16, 2026, 01:41 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 22h 36m
    Started Sep 06, 2026, 12:27 PM UTC · Resolved Sep 07, 2026, 11:03 AM UTC
    Poly Lens
    Timeline · 5 updates
    • investigating · Sep 06, 2026, 12:27 PM UTC

      We are currently investigating this issue.

    • investigating · Sep 07, 2026, 12:53 AM UTC

      We are continuing to investigate this issue.

    • identified · Sep 07, 2026, 09:38 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 07, 2026, 10:18 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 07, 2026, 11:03 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 8h 21m
    Started Sep 03, 2026, 12:58 PM UTC · Resolved Sep 03, 2026, 09:19 PM UTC
    Poly Lens
    Timeline · 5 updates
    • investigating · Sep 03, 2026, 12:58 PM UTC

      We are currently investigating this issue.

    • identified · Sep 03, 2026, 05:34 PM UTC

      The issue is isolated to customers with Poly+ Enterprise Licenses (those with Analyze, Elite, or Pro for Rooms should be unaffected by this issue).

    • identified · Sep 03, 2026, 05:34 PM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Sep 03, 2026, 05:47 PM UTC

      A fix has been implemented, and we are actively monitoring the results. Affected customers may need to wait up to one hour before they see the change in behavior and full restoration of the licensed functionality.

    • resolved · Sep 03, 2026, 09:19 PM UTC

      The issue has been resolved.

    Latest: The issue has been resolved.

  4. Resolved 23h 52m
    Started Aug 19, 2026, 05:04 PM UTC · Resolved Aug 20, 2026, 04:57 PM UTC
    Poly Lens
    Timeline · 4 updates
    • investigating · Aug 19, 2026, 05:04 PM UTC

      We are currently investigating this issue.

    • identified · Aug 19, 2026, 09:04 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Aug 19, 2026, 10:04 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 20, 2026, 04:57 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Poly outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Poly outage history →

Or sign up free to get alerts when Poly breaks · 10 free monitors · No credit card

Incident record

Since April 2026 · Statuspage by Atlassian · 11 components checked every 5 minutes
50incidents recorded
22last 12 months
5last 90 days
3 daystypical duration, 12 months

The longest incident in the last year, Calendar integrations may have stale calendar information for some rooms. on March 2, 2026, ran for 50 days. 10 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Poly Lens19
  • RealConnect Tenant Report2
  • APAC1
  • Calling1
  • EMEA1

Latest incidents

  • Voice Devices Appearing Offline September 25, 2026 · still open · degraded service

    We are investigating reports from customers whose phones are appearing offline and are working to better understand the scope and cause. At this time, there is…

  • Poly LENS - site access & inventory display September 15, 2026 · 24 hours · degraded service

    We are currently investigating this issue.

  • Poly Lens - Site access September 6, 2026 · 23 hours · major outage

    We are currently investigating this issue.

Outage history

Past 90 days · 5 incidents View full outage history →