Is Poly down?
Last checked 3m agoActive incident: Poly LENS - site access & inventory display
Poly is reporting degraded performance right now (last checked 3m ago). Services are up but slower or partially failing.
Real-time Poly status, recent outages, and incident history — pulled directly from Poly's official status page at https://status.plcm.vc every 5 minutes. Pingoru tracks 11 Poly services and has captured 10 incidents in the last 90 days (98.69% uptime). Get email, Slack, Discord, or webhook alerts the moment Poly reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Poly Lens
Timeline · 2 updates
- investigating · Sep 15, 2026, 01:27 PM UTC
We are currently investigating this issue.
- investigating · Sep 15, 2026, 09:24 PM UTC
A fix is in place and we are monitoring.
Latest: A fix is in place and we are monitoring.
-
Recent outages & incidents
Past 90 days- Poly Lens
Timeline · 5 updates
- investigating · Sep 06, 2026, 12:27 PM UTC
We are currently investigating this issue.
- investigating · Sep 07, 2026, 12:53 AM UTC
We are continuing to investigate this issue.
- identified · Sep 07, 2026, 09:38 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 07, 2026, 10:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 07, 2026, 11:03 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- Poly Lens
Timeline · 5 updates
- investigating · Sep 03, 2026, 12:58 PM UTC
We are currently investigating this issue.
- identified · Sep 03, 2026, 05:34 PM UTC
The issue is isolated to customers with Poly+ Enterprise Licenses (those with Analyze, Elite, or Pro for Rooms should be unaffected by this issue).
- identified · Sep 03, 2026, 05:34 PM UTC
We are continuing to work on a fix for this issue.
- monitoring · Sep 03, 2026, 05:47 PM UTC
A fix has been implemented, and we are actively monitoring the results. Affected customers may need to wait up to one hour before they see the change in behavior and full restoration of the licensed functionality.
- resolved · Sep 03, 2026, 09:19 PM UTC
The issue has been resolved.
Latest: The issue has been resolved.
-
- Poly Lens
Timeline · 4 updates
- investigating · Aug 19, 2026, 05:04 PM UTC
We are currently investigating this issue.
- identified · Aug 19, 2026, 09:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Aug 19, 2026, 10:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 20, 2026, 04:57 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- Poly Lens
Timeline · 4 updates
- investigating · Jul 31, 2026, 12:00 AM UTC
We are currently investigating this issue.
- identified · Jul 31, 2026, 01:45 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jul 31, 2026, 03:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 31, 2026, 01:35 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- Poly Lens
Timeline · 3 updates
- investigating · Jul 22, 2026, 10:17 PM UTC
We are currently investigating the issue.
- monitoring · Jul 22, 2026, 10:40 PM UTC
a fix is in place, continuing to monitor.
- resolved · Jul 23, 2026, 01:02 PM UTC
issue has been resolved
Latest: issue has been resolved
-
See the full Poly outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Poly outage history →Or sign up free to get alerts when Poly breaks · 10 free monitors · No credit card
- Started Sep 15, 2026, 01:27 PM UTC · ● 22h 37m
- Poly Lens - Site access ResolvedStarted Sep 06, 2026, 12:27 PM UTC · Resolved Sep 07, 2026, 11:03 AM UTC · 22h 36m
- Poly Lens: Licensing issue ResolvedStarted Sep 03, 2026, 12:58 PM UTC · Resolved Sep 03, 2026, 09:19 PM UTC · 8h 21m
- Started Aug 19, 2026, 05:04 PM UTC · Resolved Aug 20, 2026, 04:57 PM UTC · 23h 52m
- Started Jul 31, 2026, 12:00 AM UTC · Resolved Jul 31, 2026, 01:35 PM UTC · 13h 34m
- Started Jul 22, 2026, 10:17 PM UTC · Resolved Jul 23, 2026, 01:02 PM UTC · 14h 45m
- Started Jun 24, 2026, 04:40 PM UTC · Resolved Jun 24, 2026, 06:22 PM UTC · 1h 42m