Is Poly down?

Last checked 3m ago
Current status
Poly has degraded performance

Active incident: Poly LENS - site access & inventory display

Official status page: https://status.plcm.vc · Polled every 5 minutes · 11 components tracked

Poly is reporting degraded performance right now (last checked 3m ago). Services are up but slower or partially failing.

Real-time Poly status, recent outages, and incident history — pulled directly from Poly's official status page at https://status.plcm.vc every 5 minutes. Pingoru tracks 11 Poly services and has captured 10 incidents in the last 90 days (98.69% uptime). Get email, Slack, Discord, or webhook alerts the moment Poly reports a new incident — free for 5 monitors, no credit card.

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Poly uptime 98.69% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 22h 37m
    Started Sep 15, 2026, 01:27 PM UTC
    Poly Lens
    Timeline · 2 updates
    • investigating · Sep 15, 2026, 01:27 PM UTC

      We are currently investigating this issue.

    • investigating · Sep 15, 2026, 09:24 PM UTC

      A fix is in place and we are monitoring.

    Latest: A fix is in place and we are monitoring.

Recent outages & incidents

Past 90 days
  1. Resolved 22h 36m
    Started Sep 06, 2026, 12:27 PM UTC · Resolved Sep 07, 2026, 11:03 AM UTC
    Poly Lens
    Timeline · 5 updates
    • investigating · Sep 06, 2026, 12:27 PM UTC

      We are currently investigating this issue.

    • investigating · Sep 07, 2026, 12:53 AM UTC

      We are continuing to investigate this issue.

    • identified · Sep 07, 2026, 09:38 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 07, 2026, 10:18 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 07, 2026, 11:03 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 8h 21m
    Started Sep 03, 2026, 12:58 PM UTC · Resolved Sep 03, 2026, 09:19 PM UTC
    Poly Lens
    Timeline · 5 updates
    • investigating · Sep 03, 2026, 12:58 PM UTC

      We are currently investigating this issue.

    • identified · Sep 03, 2026, 05:34 PM UTC

      The issue is isolated to customers with Poly+ Enterprise Licenses (those with Analyze, Elite, or Pro for Rooms should be unaffected by this issue).

    • identified · Sep 03, 2026, 05:34 PM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Sep 03, 2026, 05:47 PM UTC

      A fix has been implemented, and we are actively monitoring the results. Affected customers may need to wait up to one hour before they see the change in behavior and full restoration of the licensed functionality.

    • resolved · Sep 03, 2026, 09:19 PM UTC

      The issue has been resolved.

    Latest: The issue has been resolved.

  3. Resolved 23h 52m
    Started Aug 19, 2026, 05:04 PM UTC · Resolved Aug 20, 2026, 04:57 PM UTC
    Poly Lens
    Timeline · 4 updates
    • investigating · Aug 19, 2026, 05:04 PM UTC

      We are currently investigating this issue.

    • identified · Aug 19, 2026, 09:04 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Aug 19, 2026, 10:04 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 20, 2026, 04:57 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 13h 34m
    Started Jul 31, 2026, 12:00 AM UTC · Resolved Jul 31, 2026, 01:35 PM UTC
    Poly Lens
    Timeline · 4 updates
    • investigating · Jul 31, 2026, 12:00 AM UTC

      We are currently investigating this issue.

    • identified · Jul 31, 2026, 01:45 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jul 31, 2026, 03:09 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 31, 2026, 01:35 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 14h 45m
    Started Jul 22, 2026, 10:17 PM UTC · Resolved Jul 23, 2026, 01:02 PM UTC
    Poly Lens
    Timeline · 3 updates
    • investigating · Jul 22, 2026, 10:17 PM UTC

      We are currently investigating the issue.

    • monitoring · Jul 22, 2026, 10:40 PM UTC

      a fix is in place, continuing to monitor.

    • resolved · Jul 23, 2026, 01:02 PM UTC

      issue has been resolved

    Latest: issue has been resolved

See the full Poly outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Poly outage history →

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Outage history

Past 90 days · 7 incidents View full outage history →