Poll Everywhere incident

Customers unable to login to Poll Everywhere 1.0

Resolved after 16 hours, on August 4, 2026.

resolved Aug 10, 2026, 06:42 AM UTC

From 13:33 PT to 17:50 PT on August 4, Poll Everywhere users were unable to login to new sessions. Existing login sessions were unaffected. We have implemented a long-term corrective that will stop this type of incident from happening in the future as of 22:40 PT on August 4. We are conducting an in-depth investigation and corrective actions to ensure that similar incidents do not occur. Please reach out to [email protected] if you have any questions related to this incident.

Started
Aug 04, 2026, 04:30 AM UTC
Resolved
Aug 04, 2026, 08:30 PM UTC
Duration
16h
Detected by Pingoru
Aug 04, 2026, 04:30 AM UTC

Update timeline

  1. resolved Aug 10, 2026, 06:42 AM UTC

    From 13:33 PT to 17:50 PT on August 4, Poll Everywhere users were unable to login to new sessions. Existing login sessions were unaffected. We have implemented a long-term corrective that will stop this type of incident from happening in the future as of 22:40 PT on August 4. We are conducting an in-depth investigation and corrective actions to ensure that similar incidents do not occur. Please reach out to [email protected] if you have any questions related to this incident.

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