Poll Everywhere incident

Intermittent errors logging in

Resolved after 5 hours 1 minute, affecting pe.app, on July 16, 2026.

postmortem Jul 19, 2026, 10:10 PM UTC

WorkOS, our third-party service provider, has published a [postmortem on this incident](https://workos.com/blog/service-disruption-on-july-16-2026). At Poll Everywhere, we take into account all incidents related to third-party service providers in our regular vendor review process. If you have any questions about this incident, please reach out to [[email protected]](mailto:[email protected]) or contact your CSM.

Started
Jul 16, 2026, 08:23 AM UTC
Resolved
Jul 16, 2026, 01:24 PM UTC
Duration
5h 1m
Detected by Pingoru
Jul 16, 2026, 08:23 AM UTC

Affected components

pe.app

Update timeline

  1. investigating Jul 16, 2026, 08:23 AM UTC

    We are currently investigating higher error rates when trying to authenticate

  2. identified Jul 16, 2026, 08:32 AM UTC

    Follow https://status.workos.com/incidents/b52fkqjzcl20 for details and updates

  3. monitoring Jul 16, 2026, 10:18 AM UTC

    Things look to be improving, continue to check https://status.workos.com/incidents/b52fkqjzcl20 for details and updates

  4. resolved Jul 16, 2026, 01:24 PM UTC

    This issue, which was the result of an issue with WorkOS, our third-party service provider, has been resolved.

  5. postmortem Jul 19, 2026, 10:10 PM UTC

    WorkOS, our third-party service provider, has published a [postmortem on this incident](https://workos.com/blog/service-disruption-on-july-16-2026). At Poll Everywhere, we take into account all incidents related to third-party service providers in our regular vendor review process. If you have any questions about this incident, please reach out to [[email protected]](mailto:[email protected]) or contact your CSM.

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