Poll Everywhere incident

Poll Everywhere 2.0 billing links go to "stripe.com"

Resolved after 2 hours 55 minutes, affecting pe.app and Stripe API, on January 26, 2026.

identified Jan 26, 2026, 06:09 PM UTC

We've identified an issue where some billing emails and links on Poll Everywhere 2.0 go to "checkout.stripe.com", "buy.stripe.com", or "billing.stripe.com", or Stripe, our payment processor, instead of billing.pe.app. We're working on resolving the issue. In the interim, these links are safe. If you are curious about the authenticity of any email or link, please contact [email protected].

Started
Jan 26, 2026, 06:09 PM UTC
Resolved
Jan 26, 2026, 09:05 PM UTC
Duration
2h 55m
Detected by Pingoru
Jan 26, 2026, 06:09 PM UTC

Affected components

pe.appStripe API

Update timeline

  1. identified Jan 26, 2026, 06:09 PM UTC

    We've identified an issue where some billing emails and links on Poll Everywhere 2.0 go to "checkout.stripe.com", "buy.stripe.com", or "billing.stripe.com", or Stripe, our payment processor, instead of billing.pe.app. We're working on resolving the issue. In the interim, these links are safe. If you are curious about the authenticity of any email or link, please contact [email protected].

  2. resolved Jan 26, 2026, 09:05 PM UTC

    This has been resolved

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