Resolved after 33 minutes, affecting FiveM Server, on May 12, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating May 12, 2023, 06:13 PM UTC
We are aware some users are unable to connect to the server due to a "Failed to connect to the server after 3 attempts" error. We're currently investigating this issue.
- identified May 12, 2023, 06:14 PM UTC
The issue has been identified with one of our upstream service providers. We're awaiting further updates from our provider.
- identified May 12, 2023, 06:30 PM UTC
Our upstream provider has identified the issue and currently running some tests. The provider is looking to deploy a fix in the next ~30 minutes.
- monitoring May 12, 2023, 06:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2023, 06:46 PM UTC
This incident has been resolved.
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