Poka incident

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Resolved after 1 hour 26 minutes, affecting Chat support and Help center, on December 5, 2024.

investigating Dec 05, 2024, 07:13 PM UTC

Support Live Chat and Help Center Articles may be unavailable. We are investigating the issue and will report back. If you have an emergency, please contact Poka support team via [email protected]

Started
Dec 05, 2024, 07:13 PM UTC
Resolved
Dec 05, 2024, 08:39 PM UTC
Duration
1h 26m
Detected by Pingoru
Dec 05, 2024, 07:13 PM UTC

Affected components

Chat supportHelp center

Update timeline

  1. investigating Dec 05, 2024, 07:13 PM UTC

    Support Live Chat and Help Center Articles may be unavailable. We are investigating the issue and will report back. If you have an emergency, please contact Poka support team via [email protected]

  2. resolved Dec 05, 2024, 08:39 PM UTC

    This incident has been resolved.

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