Podium incident
AU Customers having issues answering calls and toggling on call queues
Minor
Resolved after 4 hours 21 minutes, affecting Phones, on August 19, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Phones
Update timeline
- investigating Aug 19, 2026, 02:23 AM UTC
We're investigating reports of AU Customers being unable to answer calls, toggle on Call Queues or save call groups.
- monitoring Aug 19, 2026, 04:28 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Aug 19, 2026, 06:44 AM UTC
This incident has been resolved.
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