Podium incident

Voice AI updating contacts and escalations are degraded

Minor

Resolved after 1 hour 57 minutes, affecting AI Employee, on August 10, 2026.

investigating Aug 10, 2026, 10:02 PM UTC

We are currently investigating this incident.

Started
Aug 10, 2026, 10:02 PM UTC
Resolved
Aug 10, 2026, 11:59 PM UTC
Duration
1h 57m
Detected by Pingoru
Aug 10, 2026, 10:02 PM UTC

Affected components

AI Employee

Update timeline

  1. investigating Aug 10, 2026, 10:02 PM UTC

    We are currently investigating this incident.

  2. resolved Aug 10, 2026, 11:59 PM UTC

    This incident has been resolved.

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