Podium incident
Calls dropping and call failure
Resolved after 7 days 1 hour, affecting Phones, on June 29, 2026.
We are continuing to work on a resolution for this incident. Our team has identified an issue with one of our backend carriers that is contributing to the audio problems, and we are actively working with them to resolve it as quickly as possible.
Affected components
Update timeline
- identified Jun 29, 2026, 04:19 PM UTC
We have currently identified an issue causing dropped calls and not being able to make or receive calls intermittently.
- monitoring Jun 30, 2026, 03:54 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Jun 30, 2026, 01:09 PM UTC
This incident has been resolved.
- identified Jul 06, 2026, 05:18 PM UTC
We are continuing to work on a resolution for this incident. Our team has identified an issue with one of our backend carriers that is contributing to the audio problems, and we are actively working with them to resolve it as quickly as possible.
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