Podium incident
Android users unable to log into Podium app
Resolved after 5 days, affecting Mobile, on June 5, 2026.
This incident has been resolved. Users should update to 2026.10.0 to resolve this issue.
Affected components
Update timeline
- investigating Jun 05, 2026, 03:39 PM UTC
We're seeing users unable to log into the Podium app on Android devices by using their password. If you're running into this issue, going through the "Forgot Password" flow and requesting a One-Time Password is still functional
- identified Jun 05, 2026, 04:52 PM UTC
We've identified the issue affecting users who can't log into Podium using the Android app. We're working on pushing a new version with the fix to the Google Play Store as soon as possible. In the meantime, users are still able to log into the app using a one-time password (by going through the "Forgot Password" flow) or by signing in using Google or Apple sign-in options
- monitoring Jun 05, 2026, 06:57 PM UTC
We've pushed out the app version, 2026.10.0, that contains the fix for this issue and are currently waiting for the Google Play Store to finish their review. This can take a number of hours but we'll update this incident once the update is widely available
- resolved Jun 10, 2026, 04:04 PM UTC
This incident has been resolved. Users should update to 2026.10.0 to resolve this issue.
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