Podium incident

New call recordings are not displaying

Minor

Resolved after 3 hours 2 minutes, affecting Overall and Phones, on April 23, 2026.

investigating Apr 23, 2026, 03:30 PM UTC

We are currently investigating an issue causing call recordings to not display for new recorded calls.

Started
Apr 23, 2026, 03:30 PM UTC
Resolved
Apr 23, 2026, 06:32 PM UTC
Duration
3h 2m
Detected by Pingoru
Apr 23, 2026, 03:30 PM UTC

Affected components

OverallPhones

Update timeline

  1. investigating Apr 23, 2026, 03:30 PM UTC

    We are currently investigating an issue causing call recordings to not display for new recorded calls.

  2. resolved Apr 23, 2026, 06:32 PM UTC

    This incident has been resolved.

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