Podium incident
AU Phones - Calls not ringing through to users and going straight to voicemail
Minor
Resolved after 12 hours 17 minutes, affecting Phones, on May 18, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Phones
Update timeline
- investigating May 18, 2026, 01:00 AM UTC
We are currently investigating this incident.
- monitoring May 18, 2026, 01:55 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved May 18, 2026, 01:17 PM UTC
This incident has been resolved.
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