Resolved after 1 hour 7 minutes, on July 9, 2026.
We're seeing improvement from our fix but will continue to monitor over the next hour or so to ensure stability has returned to normal.
Update timeline
- investigating Jul 09, 2026, 03:52 PM UTC
We're receiving a large number of reports of bulk messages failing to send. We are actively investigating.
- identified Jul 09, 2026, 04:11 PM UTC
We believe we've identified the root cause and are pushing a fix to address this. We'll monitor once this fix is live to ensure bulk messaging returns to normal functionality.
- monitoring Jul 09, 2026, 04:18 PM UTC
We're seeing improvement from our fix but will continue to monitor over the next hour or so to ensure stability has returned to normal.
- resolved Jul 09, 2026, 05:00 PM UTC
Bulk messages are now working normally. Thank you for your patience.
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