Podium incident
Lag with the Conversation List updating in the Inbox reappeared
Minor Vendor's status page →
Resolved after 3 days 22 hours, on August 24, 2026.
We're beginning to see the lag time decrease. We're continuing to monitor to ensure that lag time reaches zero.
Update timeline
- identified Aug 24, 2026, 04:23 PM UTC
We're seeing delays up to an hour with the conversation list updating in the inbox for some accounts. This is related to the incident from last week and we've already get our engineering team working on a more durable fix. We'll provide an update soon..
- monitoring Aug 24, 2026, 04:58 PM UTC
We're beginning to see the lag time decrease. We're continuing to monitor to ensure that lag time reaches zero.
- resolved Aug 28, 2026, 02:57 PM UTC
This incident is resolved..
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