Podio incident

Podio API Timeouts

Resolved after 2 hours 35 minutes, affecting API, on December 2, 2024.

monitoring Dec 02, 2024, 06:50 PM UTC

We've identified and addressed the issue with the API failures and will be closely monitoring it.

Started
Dec 02, 2024, 04:45 PM UTC
Resolved
Dec 02, 2024, 07:21 PM UTC
Duration
2h 35m
Detected by Pingoru
Dec 02, 2024, 04:45 PM UTC

Affected components

API

Update timeline

  1. investigating Dec 02, 2024, 04:45 PM UTC

    We are currently investigating an issue where some users are seeing "server took too long" and "Unable to communicate with Podio API"

  2. investigating Dec 02, 2024, 05:06 PM UTC

    We are continuing to investigate an issue where some calls into Podio Workflow Automation are receiving errors from the Podio API.

  3. monitoring Dec 02, 2024, 06:50 PM UTC

    We've identified and addressed the issue with the API failures and will be closely monitoring it.

  4. resolved Dec 02, 2024, 07:21 PM UTC

    This incident has been resolved.

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