Resolved after 27 minutes, affecting Advanced Workflow Automation, on October 7, 2025.
This incident has been resolved. No further impact has been observed, and we are considering this issue to be resolved based on customer feedback and our system monitoring. If you are still experiencing any problems, please let us know via support at Help Center https://support.sharefile.com/s/
Affected components
Update timeline
- investigating Oct 07, 2025, 04:57 PM UTC
We are investigating customer reports of Podio workflow automation being unavailable. We will provide updates here as soon as possible.
- identified Oct 07, 2025, 05:14 PM UTC
The issue has been identified, and we are actively working on a resolution. We expect the experience to be back to normal shortly.
- monitoring Oct 07, 2025, 05:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2025, 05:25 PM UTC
This incident has been resolved. No further impact has been observed, and we are considering this issue to be resolved based on customer feedback and our system monitoring. If you are still experiencing any problems, please let us know via support at Help Center https://support.sharefile.com/s/
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