Resolved after 4 hours 11 minutes, affecting Web and API, on February 13, 2026.
We have completed steps to restore stability to the customer experience with Podio bulk operations No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at https://support.sharefile.com/s/
Affected components
Update timeline
- investigating Feb 13, 2026, 06:05 PM UTC
We are investigating customer reports of an issue impacting the performance of certain background tasks like file imports/exports, calendar sync, and background cleanups. Users are likely to see delays in the affected operations. We will provide updates here with more details as soon as possible.
- identified Feb 13, 2026, 06:57 PM UTC
The issue has been identified, and we are actively working on a resolution. We expect the experience to be back to normal shortly.
- monitoring Feb 13, 2026, 07:17 PM UTC
We are seeing better performance of bulk operations based on team efforts to resolve, and we are actively monitoring.
- resolved Feb 13, 2026, 10:16 PM UTC
We have completed steps to restore stability to the customer experience with Podio bulk operations No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at https://support.sharefile.com/s/
Your product runs on more than Podio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services