Resolved after 8 hours 59 minutes, affecting App, on April 21, 2026.
We’ve successfully fixed this issue, and all systems are back online. Thank you for your patience!
Affected components
Update timeline
- investigating Apr 21, 2026, 12:49 PM UTC
We’ve identified that some creators are experiencing time-out errors navigating the app, and are actively investigating. We’ll share updates here as soon as we have them. We apologize for any trouble this causes.
- investigating Apr 21, 2026, 01:54 PM UTC
We’re working hard to identify the root cause causing some creators to experience time-out errors while navigating the app. Thanks for your patience and apologies for any trouble.
- identified Apr 21, 2026, 02:36 PM UTC
We’ve identified a potential root cause that’s causing some creators to experience time-out errors across the app. We are working on a remediation.
- identified Apr 21, 2026, 07:15 PM UTC
Some creators are are experiencing time-out errors when navigating the app. We’re actively implementing updates to improve performance.
- monitoring Apr 21, 2026, 09:26 PM UTC
We’re monitoring our systems as they return to normal. Thank you for your patience!
- resolved Apr 21, 2026, 09:48 PM UTC
We’ve successfully fixed this issue, and all systems are back online. Thank you for your patience!
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