Resolved after 8 days 19 hours, affecting 📈 Investments, on November 16, 2024.
The conversion process for the UK Ethical Fund has been finalised, and any balance discrepancies have been resolved. Rest Assured your funds are always safe with Plum. We apologise for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Nov 16, 2024, 06:57 PM UTC
We are aware that some users may notice discrepancies in their displayed balances for the UK Ethical Fund. This is due to an ongoing conversion process. During this time, the fund is temporarily unavailable for trading. Please be assured that your funds are safe and will reflect correctly once the process is finalised. We apologise for any inconvenience this may have caused.
- identified Nov 22, 2024, 02:49 PM UTC
The issue has been identified and a fix is being implemented. Please be assured that your funds are safe and will reflect correctly once the fix is finalised. We apologise for any inconvenience this may have caused.
- resolved Nov 25, 2024, 02:22 PM UTC
The conversion process for the UK Ethical Fund has been finalised, and any balance discrepancies have been resolved. Rest Assured your funds are always safe with Plum. We apologise for any inconvenience this may have caused.
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