Resolved after 1 day 6 hours, affecting ⬅️ Withdrawals, on February 18, 2025.
This incident has been resolved and all the affected transactions have been settled. We would like to apologise for the inconvenience this may have caused.
Affected components
Update timeline
- investigating Feb 18, 2025, 07:20 AM UTC
We are aware that some customers might experience a delay in the settlement of their withdrawals from their Interest Pocket. Please rest assured that we’re working as quickly as possible to resolve the issue. We would like to apologize for the inconvenience caused. Please be assured that your money is always safe with Plum.
- resolved Feb 19, 2025, 01:33 PM UTC
This incident has been resolved and all the affected transactions have been settled. We would like to apologise for the inconvenience this may have caused.
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