Resolved after 3 hours 9 minutes, affecting Plum application, on April 16, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Plum application
Update timeline
- investigating Apr 16, 2025, 02:48 PM UTC
We're aware that some users may be experiencing loading issues and slower performance with their app. This is being worked on by our Tech team with the highest priority. We would like to apologise for the inconvenience this may have caused.
- identified Apr 16, 2025, 04:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 16, 2025, 05:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2025, 05:58 PM UTC
This incident has been resolved.
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