Resolved after 22 hours 31 minutes, affecting billing.plox.host, on February 17, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 17, 2025, 01:40 PM UTC
We are currently investigating this issue.
- investigating Feb 17, 2025, 05:11 PM UTC
We are continuing to investigate this issue.
- investigating Feb 17, 2025, 08:52 PM UTC
We are still looking into this. We have reached out to our vendor.
- investigating Feb 18, 2025, 05:19 AM UTC
We are still waiting to hear back from our vendor. if you have any billing issues please submit a ticket: https://support.plox.host/en/tickets/create/step1 and we will assist as best we can. If you can't submit a ticket from the link above send an email to [email protected] and a ticket will be created that way.
- monitoring Feb 18, 2025, 09:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 18, 2025, 12:12 PM UTC
This incident has been resolved.
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