Resolved after 17 days 10 hours, affecting Minecraft Hosting: Dallas, Texas and VPS Hosting: Dallas, Texas and 1 more, on July 25, 2025.
The issue has been identified and a fix is being implemented. We will update you when everything is back to working as intended.
Affected components
Minecraft Hosting: Dallas, TexasVPS Hosting: Dallas, TexasKVM Hosting: Dallas, TexasDiscord Bot Hosting: Dallas, TexasWebsite Hosting: Dallas, TexasBackup Servers: Dallas, TexasDedicated Server Hosting & Colocation: Dallas, Texas
Update timeline
- investigating Jul 25, 2025, 03:36 PM UTC
Our data center is currently investigating issues with some of our nodes in Dallas. Apologies for the inconvenience caused.
- monitoring Jul 26, 2025, 06:39 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 30, 2025, 08:59 PM UTC
The issue has been identified and a fix is being implemented. We will update you when everything is back to working as intended.
- resolved Aug 12, 2025, 01:59 AM UTC
This incident has been resolved.
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