Plivo incident

Intermittent SMS failures in India Region

Resolved after 12 hours 38 minutes, affecting SMS, Asia, on October 26, 2025.

monitoring Oct 26, 2025, 04:23 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 26, 2025, 03:35 PM UTC
Resolved
Oct 27, 2025, 04:13 AM UTC
Duration
12h 38m
Detected by Pingoru
Oct 26, 2025, 03:35 PM UTC

Affected components

SMS, Asia

Update timeline

  1. identified Oct 26, 2025, 03:35 PM UTC

    Dear Valued Customer, We are currently experiencing intermittent issues impacting SMS in India Region. Our Internal team is actively investigating and working to resolve the issue as quickly as possible. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us

  2. monitoring Oct 26, 2025, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 27, 2025, 04:13 AM UTC

    This incident has been resolved.

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