Resolved after 27 minutes, affecting REST APIs and XML and SIP Trunking and 1 more, on February 1, 2026.
We observed elevated latency for approximately 10 minutes, which may have briefly affected performance for some users. The underlying issue was identified and addressed, and the system has since returned to normal operation.
Affected components
Update timeline
- investigating Feb 01, 2026, 11:04 AM UTC
We are currently investigating call degradation for the Voice API and Zentrunk services.
- investigating Feb 01, 2026, 11:26 AM UTC
We are continuing to investigate this issue.
- resolved Feb 01, 2026, 11:31 AM UTC
We observed elevated latency for approximately 10 minutes, which may have briefly affected performance for some users. The underlying issue was identified and addressed, and the system has since returned to normal operation.
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