Plivo incident

Carrier degradation India

Resolved after 25 minutes, affecting Voice, Asia and SIP Trunking, Asia, on February 1, 2026.

investigating Feb 01, 2026, 01:54 PM UTC

We are continuing to investigate this issue.

Started
Feb 01, 2026, 01:53 PM UTC
Resolved
Feb 01, 2026, 02:19 PM UTC
Duration
25m
Detected by Pingoru
Feb 01, 2026, 01:53 PM UTC

Affected components

Voice, AsiaSIP Trunking, Asia

Update timeline

  1. investigating Feb 01, 2026, 01:53 PM UTC

    One of our carrier in India is observing minor call failures towards India phone numbers. A small percentage of phone numbers may experience call failures. We're actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com

  2. investigating Feb 01, 2026, 01:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 01, 2026, 02:19 PM UTC

    The carrier has resolved the issue.

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