Resolved after 1 hour 29 minutes, affecting REST APIs and XML, on March 28, 2026.
A fix has been implemented and we are monitoring the results
Affected components
REST APIs and XML
Update timeline
- investigating Mar 28, 2026, 01:23 PM UTC
Some webhook events for voice calls are not being generated in the India region. We are actively investigating and working to resolve this as quickly as possible. Updates will be provided as they become available.
- identified Mar 28, 2026, 02:13 PM UTC
Issue has been identified. Fix is being implemented.
- monitoring Mar 28, 2026, 02:46 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Mar 28, 2026, 02:52 PM UTC
This incident has been resolved
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