Plivo incident

Intermittent Inbound SIP Calls Failures

Resolved after 29 minutes, affecting Endpoint calls (SIP), on April 21, 2025.

monitoring Apr 21, 2025, 03:07 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 21, 2025, 02:38 AM UTC
Resolved
Apr 21, 2025, 03:07 AM UTC
Duration
29m
Detected by Pingoru
Apr 21, 2025, 02:38 AM UTC

Affected components

Endpoint calls (SIP)

Update timeline

  1. investigating Apr 21, 2025, 02:38 AM UTC

    Dear Valued Customer, We are currently experiencing intermittent call failures impacting inbound SIP calls. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service. If you have any questions, please contact Plivo Support. https://support.plivo.com/hc/en-us

  2. monitoring Apr 21, 2025, 03:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2025, 03:07 AM UTC

    This incident has been resolved.

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