Resolved after 13 hours, on October 6, 2025.
Dear Valued Customer, We recently experienced intermittent SMS failures. Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence. Incident Start Time: 6th Oct 2025 14:30 UTC Incident End Time: 7th Oct 2025 03:30 UTC If you have any questions or concerns regarding this incident, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us
Update timeline
- resolved Oct 07, 2025, 07:19 AM UTC
Dear Valued Customer, We recently experienced intermittent SMS failures. Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence. Incident Start Time: 6th Oct 2025 14:30 UTC Incident End Time: 7th Oct 2025 03:30 UTC If you have any questions or concerns regarding this incident, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us
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