Resolved after 26 minutes, affecting Work order management and Payments and 1 more, on October 16, 2025.
We’ve resolved the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.
Affected components
Work order managementPaymentsReporting, data and analyticsAPI & WebhooksNotifications
Update timeline
- identified Oct 16, 2025, 09:52 AM UTC
We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.
- identified Oct 16, 2025, 09:52 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 16, 2025, 09:59 AM UTC
We’ve resolved the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.
- resolved Oct 16, 2025, 10:19 AM UTC
This incident has been resolved.
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