PlayFab incident

Experimentation Scorecard Generation Delay

Resolved after 16 hours 56 minutes, affecting Experimentation, on September 9, 2025.

monitoring Sep 09, 2025, 11:54 PM UTC

The upstream service has rolled back their feature. All impacted scorecards are now being regenerated.

Started
Sep 09, 2025, 11:28 PM UTC
Resolved
Sep 10, 2025, 04:24 PM UTC
Duration
16h 56m
Detected by Pingoru
Sep 09, 2025, 11:28 PM UTC

Affected components

Experimentation

Update timeline

  1. identified Sep 09, 2025, 11:28 PM UTC

    We are currently experiencing an issue with an upstream dependency that is impacting the PlayFab Experimentation service. As a result, scorecard generation is delayed. Our engineering team is actively working with the upstream provider to resolve the issue and restore full functionality. We will continue to provide updates as progress is made.

  2. monitoring Sep 09, 2025, 11:54 PM UTC

    The upstream service has rolled back their feature. All impacted scorecards are now being regenerated.

  3. resolved Sep 10, 2025, 04:24 PM UTC

    This incident has been resolved. All impacted scorecards are regenerated.

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