Resolved after 5 hours 20 minutes, affecting Playbook Web and Playbook Mobile, on July 17, 2026.
The downstream provider has fixed their issue. Uploads should stabilize back to normal
Affected components
Playbook WebPlaybook Mobile
Update timeline
- investigating Jul 17, 2026, 02:15 PM UTC
We're currently investigating an downstream provider issue for our uploading process causing intermittent failures.
- monitoring Jul 17, 2026, 04:32 PM UTC
The downstream provider has fixed their issue. Uploads should stabilize back to normal
- resolved Jul 17, 2026, 07:35 PM UTC
This incident has been resolved.
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