Resolved after 15 minutes, affecting Playbook Web and Playbook Mobile, on May 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Playbook WebPlaybook Mobile
Update timeline
- investigating May 12, 2026, 05:50 PM UTC
We've received several reports of slow upload speeds under certain conditions and are currently investigating.
- identified May 12, 2026, 05:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 12, 2026, 05:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2026, 06:06 PM UTC
This incident has been resolved.
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