Resolved after 1 day, affecting Playbook Web and Playbook Mobile, on March 5, 2026.
A fix has been implemented. We are continuing to monitor performance as our systems fully stabilizes.
Affected components
Playbook WebPlaybook Mobile
Update timeline
- investigating Mar 05, 2026, 10:06 PM UTC
We are investigating an issue where asset previews are not displaying. All files remain safe. Our team is working on recovering the previews.
- identified Mar 06, 2026, 01:36 AM UTC
Asset previews have now been restored. Some related features may still be recovering as our systems finish stabilizing.
- monitoring Mar 06, 2026, 07:41 PM UTC
A fix has been implemented. We are continuing to monitor performance as our systems fully stabilizes.
- resolved Mar 06, 2026, 10:31 PM UTC
This incident has been resolved.
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