Plainly incident
Integrations unavailable due to third-party connectivity issue
Resolved after 2 hours 7 minutes, affecting Integrations and Browser - Integrations, on October 2, 2026.
We are marking the incident as resolved. Systems are fully operational, and we will continue working with the service provider on a permanent fix on their side.
Affected components
Update timeline
- identified Oct 02, 2026, 10:46 AM UTC
We're seeing errors connecting to our integrations provider. Setting up integrations and integration-triggered actions may fail for now. Video rendering, projects, templates and the API are not affected. We've found the cause: a certificate configuration change on the provider's side. We're working with them on a fix. We'll post an update within the next few hours or as soon as we know more.
- monitoring Oct 02, 2026, 11:16 AM UTC
We've deployed a temporary fix and integrations are working again. We're monitoring to make sure everything stays stable, and we're still working with our integrations provider on a permanent fix on their side.
- resolved Oct 02, 2026, 12:54 PM UTC
We are marking the incident as resolved. Systems are fully operational, and we will continue working with the service provider on a permanent fix on their side.
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