Pixieset incident

Technical Issues with Client Gallery Sharing

Resolved after 12 minutes, affecting Client Gallery, on July 8, 2025.

monitoring Jul 08, 2025, 11:14 PM UTC

A fix has been implemented, and we are monitoring the results.

Started
Jul 08, 2025, 11:04 PM UTC
Resolved
Jul 08, 2025, 11:17 PM UTC
Duration
12m
Detected by Pingoru
Jul 08, 2025, 11:04 PM UTC

Affected components

Client Gallery

Update timeline

  1. investigating Jul 08, 2025, 11:04 PM UTC

    We are investigating technical issues with Client Gallery Sharing and Email History. Our engineering team is investigating and thank you for your patience in the meantime.

  2. monitoring Jul 08, 2025, 11:14 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Jul 08, 2025, 11:17 PM UTC

    This issue has been resolved. We apologize for any inconvenience.

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