Resolved after 1 day, affecting Intercom Chats and Posts, on October 20, 2025.
Although all of our services are up and running, the third-party app responsible for connecting our customers with our support team is currently being affected by the global AWS incident If you need to contact support, please send an email to [email protected]
Affected components
Intercom Chats and Posts
Update timeline
- monitoring Oct 20, 2025, 01:06 PM UTC
Although all of our services are up and running, the third-party app responsible for connecting our customers with our support team is currently being affected by the global AWS incident If you need to contact support, please send an email to [email protected]
- resolved Oct 21, 2025, 01:33 PM UTC
This incident has been resolved.
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