Resolved after 1 hour 28 minutes, affecting Dashboards, on November 3, 2025.
**Root Cause** The exact cause of the issue is still being investigated. The team responsible for the dashboard is exploring a new method involving the cache technologie to determine if it will effectively address the problem. **Resolution** The issue was resolved by changing the system from using new cache data, which restored the functionality of the dashboard. **Action Plan**
Affected components
Update timeline
- investigating Nov 03, 2025, 02:06 PM UTC
We are currently investigating this issue.
- identified Nov 03, 2025, 02:13 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 03, 2025, 03:27 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 03, 2025, 03:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 03, 2025, 03:34 PM UTC
This incident has been resolved.
- postmortem Nov 13, 2025, 08:12 PM UTC
**Root Cause** The exact cause of the issue is still being investigated. The team responsible for the dashboard is exploring a new method involving the cache technologie to determine if it will effectively address the problem. **Resolution** The issue was resolved by changing the system from using new cache data, which restored the functionality of the dashboard. **Action Plan**
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