Resolved after 1 hour 37 minutes, affecting Billing, on November 28, 2025.
**Root Cause** The problem was cause by new implementation using transaction finance API, which affected the purchasing service. The issue was identified and resolved by reverting the change. **Resolution** The problem was resolved by reverting the implementation, restoring the service to normal. **Action Plan**
Affected components
Update timeline
- identified Nov 28, 2025, 02:03 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 28, 2025, 03:22 PM UTC
We are continuing working on this fix
- resolved Nov 28, 2025, 03:40 PM UTC
This incident has been resolved.
- postmortem Dec 04, 2025, 08:05 PM UTC
**Root Cause** The problem was cause by new implementation using transaction finance API, which affected the purchasing service. The issue was identified and resolved by reverting the change. **Resolution** The problem was resolved by reverting the implementation, restoring the service to normal. **Action Plan**
Your product runs on more than Pipefy
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services