Pipefy incident

Issue with Filters in Databases

Resolved after 12 minutes, affecting Filters, on January 9, 2026.

postmortem Jan 13, 2026, 05:22 PM UTC

**Root Cause** The issue was caused by a non-optimized query that struggled when handling more than 50 records, leading to problems in database searches. **Resolution** The problem was resolved by applying a revert to address the issue. **Action Plan** To prevent similar issues in the future, unit tests will be created to avoid this type of failure scenario.

Started
Jan 09, 2026, 02:02 PM UTC
Resolved
Jan 09, 2026, 02:14 PM UTC
Duration
12m
Detected by Pingoru
Jan 09, 2026, 02:02 PM UTC

Affected components

Filters

Update timeline

  1. investigating Jan 09, 2026, 02:02 PM UTC

    We have identified an issue where some records might not be visible when searching with filters in databases.

  2. monitoring Jan 09, 2026, 02:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2026, 02:14 PM UTC

    This incident has been resolved.

  4. postmortem Jan 13, 2026, 05:22 PM UTC

    **Root Cause** The issue was caused by a non-optimized query that struggled when handling more than 50 records, leading to problems in database searches. **Resolution** The problem was resolved by applying a revert to address the issue. **Action Plan** To prevent similar issues in the future, unit tests will be created to avoid this type of failure scenario.

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