Resolved after 1 hour 1 minute, affecting Intercom Chats and Posts, on January 9, 2026.
We are currently experiencing technical difficulties with our third party customer service platform, which may lead to delays in response times. Pipefy remains fully operational, with no impact on its core functionalities.
Affected components
Intercom Chats and Posts
Update timeline
- investigating Jan 09, 2026, 07:51 PM UTC
We are currently experiencing technical difficulties with our third party customer service platform, which may lead to delays in response times. Pipefy remains fully operational, with no impact on its core functionalities.
- resolved Jan 09, 2026, 08:52 PM UTC
This incident has been resolved.
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