Pike13 incident

Celero Surcharging Gateway Connectivity Issues

Resolved after 3 hours 37 minutes, affecting Payment Processing, on May 30, 2026.

monitoring May 30, 2026, 08:55 PM UTC

Connectivity errors have ceased as of 30 minutes ago, but we have not yet received confirmation from Celero that the the issue is fully resolved.

Started: May 30, 2026, 06:09 PM UTC
Resolved: May 30, 2026, 09:46 PM UTC
Duration: 3h 37m
Detected by Pingoru: May 30, 2026, 06:09 PM UTC

Affected components

Payment Processing

Update timeline

investigating May 30, 2026, 06:09 PM UTC

We have contacted Celero about connectivity issues that started 5:00am PDT today.
monitoring May 30, 2026, 08:55 PM UTC

Connectivity errors have ceased as of 30 minutes ago, but we have not yet received confirmation from Celero that the the issue is fully resolved.
resolved May 30, 2026, 09:46 PM UTC

This incident has been resolved.

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