Pike13 incident

Reporting delays

Resolved after 1 day 13 hours, affecting Reporting, on July 9, 2025.

monitoring Jul 10, 2025, 10:00 PM UTC

Reporting data is now loaded up through today (July 10) 1:15pm EDT. Nearly caught up now.

Started: Jul 09, 2025, 02:02 PM UTC
Resolved: Jul 11, 2025, 04:01 AM UTC
Duration: 1d 13h
Detected by Pingoru: Jul 09, 2025, 02:02 PM UTC

Affected components

Reporting

Update timeline

investigating Jul 09, 2025, 02:02 PM UTC

We are currently investigating an issue with reporting data not being updated.
investigating Jul 09, 2025, 03:40 PM UTC

The issue has been resolved. Replication is catching up. Stay tuned here for updates on latency reduction until fully caught up.
investigating Jul 09, 2025, 03:49 PM UTC

Reporting latency is currently approximately 24 hours behind.
investigating Jul 09, 2025, 04:32 PM UTC

Data latency in reporting continues to slowly decrease. We are constantly monitoring the situation and will update this page at least once every four hours with the current latency until reporting data reaches expected parameters. We expect full resolution by end of day today.
monitoring Jul 09, 2025, 06:26 PM UTC

Latency continues to decrease slowly as the system processes all of the data from yesterday. It will decrease more rapidly once all of the data from peak activity hours yesterday has been processed. We still expect reporting to be fully caught up to normal latency by the end of the day today.
monitoring Jul 09, 2025, 08:13 PM UTC

Reporting data is now loaded up to 4:30pm EDT yesterday (July 8). It still needs to process the remainder of July 8, and of course catch up on July 9.
monitoring Jul 09, 2025, 11:54 PM UTC

Reporting data is now loaded up to 6:20pm EDT yesterday (July 8). Slow going as it churns through peak-time data.
monitoring Jul 10, 2025, 03:53 AM UTC

Latency is dropping more rapidly. The system has now moved on to processing data from today (July 9).
monitoring Jul 10, 2025, 01:08 PM UTC

Reporting data is now loaded up to July 9 6:15pm EDT. Still a ways to go.
monitoring Jul 10, 2025, 06:21 PM UTC

Reporting data is now loaded up through end of day July 9 EDT.
monitoring Jul 10, 2025, 10:00 PM UTC

Reporting data is now loaded up through today (July 10) 1:15pm EDT. Nearly caught up now.
resolved Jul 11, 2025, 04:01 AM UTC

Reporting data latency has returned to normal.

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