Resolved after 11 hours 32 minutes, affecting API Endpoints - cxense - api.cxense.com and Other, on May 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
API Endpoints - cxense - api.cxense.comOther
Update timeline
- investigating May 08, 2026, 06:04 AM UTC
Composer is experiencing a service incident affecting C1X segmentation in both EU and US regions. Impact includes high error rates, degraded segment lookup, and degraded widget performance. The issue started at approximately 22:00 UTC on May 7 and continues with periods of instability. Our team is actively investigating the issue.
- monitoring May 08, 2026, 09:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 05:36 PM UTC
The incident has been resolved.
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