Resolved after 20 minutes, on September 14, 2026.
Some problematic behavior relative to authorization was active on production when it should have been disabled from the start. Problematic network annotation have been desactivated for production environment.
Update timeline
- investigating Sep 14, 2026, 12:38 PM UTC
We are currently experiencing a production incident on Piano Analytics products. Please excuse us for any inconvenience caused.
- resolved Sep 14, 2026, 12:58 PM UTC
Some problematic behavior relative to authorization was active on production when it should have been disabled from the start. Problematic network annotation have been desactivated for production environment.
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